For 15+ years, over 2,500 UK businesses have trusted us for their business communications, Epos, payment processing, and energy service.
We believe our passionate customer service and nationwide coverage means we have every box ticked. We pride ourselves on keeping things simple from start to finish and think that the fact that many of our customers have been with us from the start speaks volumes. With unbeatable customer service and industry-leading business solutions, we're here to support your business for the long term.
Questions and Answers
Freequently asked question
I have an appointment booked with an engineer to attend my site. What time can I expect them to arrive?
If you have a morning " AM " appointment, the engineer will arrive between 08:00 – 13:00. If you have an afternoon “PM " appointment the engineer will arrive between 13:00 – 18:00. Make sure you have supplied us with your contact number and that someone is on site during the designated time frame.
For out of hours issues, please call our normal service desk on 02920 600090 and select option 2/option 1 and we will be with you as quick as possible.
Check to see if you have an email from us with this information on. If you do not have this call our service desk on 02920600090 option 2 then option 1 and we will happily update you.
Yes you can and we can organise it all for you. Call us on 02920600090 option 1 if you are new to Telitel , or if you are an existing customer, option 2 and then option 1 for more details.
Our customers tell us how busy they are ensuring that their business is as successful as possible. For them, time is a precious commodity and they are faced with many challenges. Researching, negotiating, and agreeing the best merchant services facility with suppliers, takes considerable time and effort. While pricing and saving is important, the knowledge and depth of experience we have in all areas of card processing will also ensure we match the functionality that best fits your business and your customers’ preferred method of payment. We believe that you need great service and proactive advice from an expert who will always be there for additional support, no matter which supplier is processing your payments.
This will allow you to spend more time concentrating on your business
We can access all card machine types and models for you, including the latest touch screen machines which, you may be surprised to hear, are no more expensive than the older styles and have many additional features.
You may have previously had the painful experience of entering into a 3, 4 or even 5-year contract on your card machines with a third-party agent, who then wouldn’t let you change merchant services supplier without significant penalties. With MG Pay, we can arrange your card machine independently from the merchant services supplier, meaning you’re not tied to them for longer than their contract period. This is typically 30 days to 12 months, depending on which one you use.
At MG Pay we recognise that one size does not fit all so we ensure we offer a broad range of solutions including ‘pay as you go’ options. We partner with the leading PAYG providers that offer a quality service at a competitive price. A ‘pay as you go’ card processing facility has similar characteristics to PAYG mobile phones i.e. they generally involve higher transaction rates but no monthly fixed fees or contracts. Card machines are purchased for a small initial fee and can either be linked to a compatible device (smartphone, tablet) or can be standalone. These types of options are good for businesses such as market traders or mobile businesses i.e. businesses with lower annual card turnover and/or low average transaction values.
For more information please contact us.
We Offer A Range Of Products To Unify
Your Business Services With One Simple call
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