If you have a morning " AM " appointment, the engineer will arrive between 08:00 – 13:00. If you have an afternoon “PM " appointment the engineer will arrive between 13:00 – 18:00. Make sure you have supplied us with your contact number and that someone is on site during the designated time frame.

For out of hours issues, please call our normal service desk on 02920 600090 and select option 2/option 1 and we will be with you as quick as possible.

Check to see if you have an email from us with this information on. If you do not have this call our service desk on 02920600090 option 2 then option 1 and we will happily update you.

Yes you can and we can organise it all for you. Call us on 02920600090 option 1 if you are new to Telitel , or if you are an existing customer, option 2 and then option 1 for more details.

Our customers tell us how busy they are ensuring that their business is as successful as possible. For them, time is a precious commodity and they are faced with many challenges. Researching, negotiating, and agreeing the best merchant services facility with suppliers, takes considerable time and effort. While pricing and saving is important, the knowledge and depth of experience we have in all areas of card processing will also ensure we match the functionality that best fits your business and your customers’ preferred method of payment. We believe that you need great service and proactive advice from an expert who will always be there for additional support, no matter which supplier is processing your payments.

This will allow you to spend more time concentrating on your business

We can access all card machine types and models for you, including the latest touch screen machines which, you may be surprised to hear, are no more expensive than the older styles and have many additional features.

You may have previously had the painful experience of entering into a 3, 4 or even 5-year contract on your card machines with a third-party agent, who then wouldn’t let you change merchant services supplier without significant penalties. With MG Pay, we can arrange your card machine independently from the merchant services supplier, meaning you’re not tied to them for longer than their contract period. This is typically 30 days to 12 months, depending on which one you use.